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Discount Vouchers

How to create and manage discount vouchers — name, prefix/postfix, scope, discount type, usage limits, validity period, max discount cap, and live preview.

What you'll learn​

  • Opening the Vouchers section
  • Naming the voucher (e.g., "New Year offer") with optional prefix/postfix
  • Setting scope — Organization vs Global (admin-only)
  • Discount type — percentage vs fixed
  • Usage limits — max redemptions, min order amount, per-customer use limit
  • Validity window — start and end date
  • Max discount amount cap (e.g., 50% off but capped at $100)
  • Live preview of the voucher card
  • Voucher status — Scheduled, Active, etc.
  • Editing and deleting vouchers
Read the transcript

00:00 — This tutorial guides you through creating and managing vouchers to offer discounts. Ensure you have access to the Voucher Management section.

00:11 — Vouchers grab customer attention with different offers. Open Vouchers — you'll see existing ones like 20% off and 50% off.

00:30 — Click Create Voucher. Give it a name — e.g., "New Year offer". Prefix and postfix are optional. The code must be unique — e.g., "NEWYEAR2027".

01:01 — Add a description — "This is a New Year offer. Customers get 50% off."

01:15 — Configure — Scope: Organization (or Global if admin). Discount type: Percentage, value 50%. Usage limit: 1000 max redemptions. Minimum order: $300. Per-customer limit: once.

02:11 — Validity period — Jan 1 to Jan 13. Max discount amount caps the discount (e.g., $100 cap on a 50% off coupon for a $300 order).

02:49 — Right side shows the live preview — name, percentage, code, description, validity, usage limit, min order.

03:09 — Click Create Voucher. Status is Scheduled because the validity is in the future. Existing vouchers are Active.

03:51 — At any time, edit or delete the voucher.