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Summary

The Booking App carries a guest through the entire journey without ever leaving the venue’s brand — browse, book, pay, confirm, and unlock, in one calm, guided flow. Four qualities define the experience:

  • Co-branded. The venue stays front and centre, Powered by ZenSpace, from the landing page through to the confirmation email.

  • Guided. The How it works tour and the Status view answer a first-time guest’s questions in place, without support involvement.

  • Self-serve. Guests discover, book, pay, and enter the space with no staff intervention required.

  • End-to-end. A single booking record links the payment, both emails, the Magic Link access, the credential delivery, and the live status.

Questions? Guests can reach support at support@zenspace.io. For operator-side configuration — spaces, pricing, booking modes, vouchers, cancellation and retry policies, and venue branding — see the ZenCore Admin Guide.