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Access (Magic Link)

A second email — “Your access details” — delivers the access experience the guest uses on-site. This is how a guest gets into the space without any login or app.

  • Access details recap. Title, organization, space, and the booking window are listed so the guest can confirm the right booking.

  • Open Access Link. A single Magic Link button opens the guest’s booking experience.

  • No login needed. The link itself is the credential — there’s nothing to remember, download, or install.

  • Also reachable from the record. The same link is available as Open access link on the Booking Detail page (see stage 8), so support can re-open it without digging through the guest’s inbox.

Tip Pair the access email with the confirmation email when briefing guests — together they cover both arrival (what to show) and entry (how to get in).

Figure 12 — The access details email delivering the Magic Link to unlock the space.

Figure 12 — The access details email delivering the Magic Link to unlock the space.